Meet Brooking Roffey - CX expert by day, enigmatic Wrestler by night

Meet Brooking Roffey - CX expert by day, enigmatic Wrestler by night

Wrestling has taught me a lot of things, both in regards to professional and personal life. Some of these have been particularly useful at tails.com, for instance dealing with customers seems like a walk in the park when you're used to the customers at wrestling shows throwing drinks at you
Meet Laura Celentano: CX Whizz and self-professed plant hoarder

Meet Laura Celentano: CX Whizz and self-professed plant hoarder

I’m part of the Customer Experience team at tails.com - we look after all our customers and their pets, ensure everything is running smoothly for them, and that their pets are loving their meals. If you have any questions or need help with anything, we’re the team you contact.
Meet our French Vet - Hélène Gateau

Meet our French Vet - Hélène Gateau

When I think about it, this profession has allowed me to dabble in many different areas. I was in a vet practice for several years, but also worked in communication and marketing for the pharmaceutical industry in animal health, and I’ve been in the media for the past 10 years.
What Hybrid working is looking like at tails.com

What Hybrid working is looking like at tails.com

Like many businesses emerging from lockdown, we at tails.com have embarked on a live chance to test and learn. As the UK relieved COVID-related restrictions, we opened our offices up again to everybody in August to start our transition to hybrid home/office working.
Meet our new German Vet - Dr Antonia Maria Klaus

Meet our new German Vet - Dr Antonia Maria Klaus

tails.com recently welcomed a very important new addition to the pack, as Dr Antonia Maria Klaus joined as our new Head Vet in Germany. We sat down with her to find out a little bit more about her journey into the veterinary industry and what she's hoping to achieve at tails.com.
Celebrating Pride week at tails.com

Celebrating Pride week at tails.com

Celebrating Pride shouldn't be about paying lip service to a specific date in the calendar. As a member of both the Facilities team and the queer community, it was really important to me that, when planning our Pride week, it should be a chance for the team to have fun together.