We help make sure customers get their orders correctly and on time. We do that by ensuring a stable factory system by maintaining, improving and shipping new code which controls our factory processes.
I’m part of the Customer Experience team at tails.com - we look after all our customers and their pets, ensure everything is running smoothly for them, and that their pets are loving their meals. If you have any questions or need help with anything, we’re the team you contact.
When I think about it, this profession has allowed me to dabble in many different areas. I was in a vet practice for several years, but also worked in communication and marketing for the pharmaceutical industry in animal health, and I’ve been in the media for the past 10 years.
Like many businesses emerging from lockdown, we at tails.com have embarked on a live chance to test and learn. As the UK relieved COVID-related restrictions, we opened our offices up again to everybody in August to start our transition to hybrid home/office working.
tails.com recently welcomed a very important new addition to the pack, as Dr Antonia Maria Klaus joined as our new Head Vet in Germany. We sat down with her to find out a little bit more about her journey into the veterinary industry and what she's hoping to achieve at tails.com.
This Sunday marks World Mental Health Day and it’s a good reminder of how important it is that we look after ourselves, not just personally but also in our work environment. The last 18 months have definitely emphasised the importance of having people around you who can support you.
Celebrating Pride shouldn't be about paying lip service to a specific date in the calendar. As a member of both the Facilities team and the queer community, it was really important to me that, when planning our Pride week, it should be a chance for the team to have fun together.
As an organisation, we recognise our responsibility to give back to local communities and help support charitable causes.
After a successful first round of Circl in 2021, ten tails.com pack members became the second cohort to take part in Circl’s leadership programme - with some incredible results for both our pack members and future leaders.
It’s never easy getting to grips with a new company in the first few weeks, but it’s undoubtedly tha