• Home
  • Life at tails
  • Customer
  • Data
  • Design
  • Engineering
  • Ops
  • Product
  • Careers
  • Home
  • Life at tails
  • Customer
  • Data
  • Design
  • Engineering
  • Ops
  • Product
  • Careers
  • Customer

    Meet Brooking Roffey - CX expert by day, enigmatic Wrestler by night
      • lifeattails

    Meet Brooking Roffey - CX expert by day, enigmatic Wrestler by night

    • by Sam Weston
    • 6 Jul 2022
    Wrestling has taught me a lot of things, both in regards to professional and personal life. Some of these have been particularly useful at tails.com, for instance dealing with customers seems like a walk in the park when you're used to the customers at wrestling shows throwing drinks at you
    Bringing tails.com home for Christmas with our first ever range of gifts
      • Product

    Bringing tails.com home for Christmas with our first ever range of gifts

    • by Sam Weston
    • 3 Dec 2020
    The trend for dog gifts is rising, and we know that 96% of our customers* get a present for their dog as part of their Christmas celebrations. But what kinds of presents are we opting for?
    How we discovered we're the UK's most loved pet food brand
      • Customer

    How we discovered we're the UK's most loved pet food brand

    • by Sam Weston
    • 15 May 2020
    We have an overwhelming number of positive reviews on Trustpilot, and many customers telling us how much they love what we do. I took a deep dive into our review data, and discovered that we're the most loved UK pet food brand.
    A day in the life of Alex
      • Customer

    A day in the life of Alex

    • by Sam Weston
    • 6 Feb 2020
    I wanted to work for Tails as soon as I heard about them, but living over 2 hours away made that seem impossible.
    • Changing the world of pet food for good
      • Join us
      • About us
      • Contact